Privacy Policy

Effective Date: October 24, 2026

Craft Jewel Co., operated by YELP VALE LLC, respects the privacy of customers and website visitors. This Privacy Policy explains how we may collect, use, disclose, retain, and protect personal information when you visit https://www.craftjewelco.online/, purchase kitchen accessories, contact customer service, or otherwise interact with our online store.

Our products include food tongs, small cutting boards, and measuring spoons. We use customer information primarily to operate the store, fulfill orders, provide customer support, prevent fraud, and improve the shopping experience.

1. Who We Are

Store Name: Craft Jewel Co.
Legal Business Name: YELP VALE LLC
Business Address: 16290 E Stanford Pl, Aurora, CO 80015, United States
Contact Person: OBED OYARO KEGENI
Privacy and Customer Service Email: [email protected]
Website: https://www.craftjewelco.online/

For purposes of applicable privacy laws, YELP VALE LLC may act as the business responsible for determining how personal information collected through the store is used.

2. Information We May Collect

The information collected depends on how you use the website and which services are enabled.

A. Information You Provide

When placing an order, requesting assistance, or communicating with us, you may provide:

• Full name.

• Billing and shipping addresses.

• Email address and telephone number, if requested.

• Order details and purchase history.

• Information about returns, refunds, replacements, or delivery issues.

• Messages, feedback, and other information you choose to provide.

Please do not send unnecessary sensitive personal information through ordinary customer service email.

B. Order and Transaction Information

When you purchase products, we may collect information necessary to process the transaction, such as the items purchased, order total, applicable shipping charges, discounts, payment status, and transaction reference.

Payment card information may be processed directly by third-party payment providers. We do not intentionally collect or retain complete payment card numbers or security codes when those details are handled by the payment provider.

C. Device and Usage Information

When you browse our website, certain technical information may be collected automatically, including:

• Internet Protocol (IP) address.

• Browser type and device information.

• Operating system and language settings.

• Pages viewed and links clicked.

• Referring website or traffic source.

• Approximate location derived from technical information.

• Access times, diagnostic information, and website performance data.

The information collected depends on the website platform, hosting arrangements, and tools enabled.

D. Cookies and Similar Technologies

Our website or service providers may use cookies, pixels, tags, and similar technologies to support essential website functions, remember preferences, understand site performance, maintain shopping cart contents, and measure marketing effectiveness.

Non-essential analytics or advertising technologies will be used in accordance with applicable consent and opt-out requirements. You may also be able to manage cookies through your browser settings. Disabling certain cookies may affect shopping cart or checkout functionality.

3. How We Use Personal Information

We may use personal information for the following purposes:

Order fulfillment: To confirm purchases, process payments, prepare shipments, deliver products, and communicate order updates.

Customer service: To respond to questions, investigate delivery problems, evaluate return requests, and resolve complaints.

Store administration: To maintain inventory records, monitor website performance, improve product descriptions, and manage business operations.

Security and fraud prevention: To identify suspicious transactions, investigate potential misuse, protect accounts, and maintain the integrity of our store.

Legal and regulatory compliance: To maintain appropriate business records, respond to lawful requests, and meet applicable tax, accounting, consumer protection, and other legal obligations.

Marketing communications: Where permitted, we may send promotional emails about store updates, product information, or offers. You can unsubscribe from marketing emails at any time. Transactional messages about orders, refunds, or account security may still be sent when necessary.

Analytics and improvement: Where permitted, we may use aggregated or appropriately de-identified information to understand shopping patterns and improve the website.

We will not intentionally use personal information for a materially different purpose in a manner prohibited by applicable law.

4. Legal Grounds and Business Purposes

Depending on the applicable law and the circumstances, we may process information when necessary to fulfill a purchase contract, provide a service you request, comply with a legal obligation, protect legitimate business interests, or act on consent where consent is required.

Where consent is the appropriate basis for processing, you may withdraw that consent as permitted by law. Withdrawal does not retroactively invalidate processing lawfully completed before the withdrawal.

5. When We Share Information

We do not treat customer personal information as a commodity. However, operating an online store may require sharing limited information with trusted service providers.

These recipients may include:

• E-commerce platform providers: To host and operate the online store.

• Payment processors: To authorize and process transactions.

• Shipping and fulfillment providers: To deliver orders and investigate shipment issues.

• Customer service and communication providers: To manage customer inquiries and transactional messages.

• Website security and analytics providers: To protect the website, identify technical problems, and understand performance.

• Professional advisers: Such as accountants, legal advisers, and auditors where appropriate.

• Government authorities and other parties: Where disclosure is required by law, necessary to protect rights, or permitted in connection with legal proceedings.

Service providers are expected to receive only the information reasonably necessary for their assigned functions and to handle it in accordance with applicable contractual and legal requirements.

If we participate in advertising or analytics arrangements that qualify as a sale of personal data or targeted advertising under applicable privacy law, we will provide any required disclosures and opt-out mechanisms.

6. Colorado Privacy Rights

Colorado residents may have privacy rights under the Colorado Privacy Act and other applicable law. The Colorado Privacy Act applies to qualifying businesses that meet its statutory scope and thresholds; not every business is automatically covered.

Where the law applies, eligible consumers may have the right to:

• Confirm whether personal data concerning them is being processed.

• Access personal data.

• Correct inaccuracies in personal data.

• Request deletion of personal data.

• Obtain a portable copy of personal data in qualifying circumstances.

• Opt out of the sale of personal data, targeted advertising, or certain profiling activities.

• Appeal a refusal to act on a qualifying privacy request.

To submit a request, email [email protected] with the subject line “Privacy Rights Request.” Explain the type of request you are making and provide enough information for us to identify the relevant records.

We may take reasonable steps to verify your identity and authority before acting on a request. We will not request more information than reasonably necessary for verification.

Where the Colorado Privacy Act applies, we will respond within the applicable statutory period, generally 45 days, subject to a permitted extension where reasonably necessary. We will explain any applicable denial and available appeal process.

If you appeal a decision, place “Privacy Appeal” in the subject line and describe why you believe the original decision should be reconsidered.

We will not unlawfully discriminate against a consumer for exercising a privacy right.

7. Marketing Preferences

If you receive promotional emails from us, you may opt out by following the unsubscribe instructions included in the message or contacting customer service.

An opt-out request may take a reasonable period to become effective across all systems. We may retain a limited record of your preference to ensure that we continue to respect it.

Opting out of promotional communications does not necessarily stop essential messages related to purchases, shipping, refunds, security, or legal notices.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, subject to applicable law.

Retention periods may depend on:

• The status of an order or return.

• Tax, accounting, and recordkeeping obligations.

• The need to resolve disputes or enforce agreements.

• Security and fraud-prevention requirements.

• Applicable limitation periods.

• Legal obligations to retain particular records.

When information is no longer needed, we will take reasonable steps to delete it, de-identify it, or securely dispose of it, subject to lawful retention exceptions.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, alteration, or disclosure.

Depending on the systems used, these measures may include access controls, secure connections, service-provider safeguards, and monitoring for suspicious activity.

No website, electronic transmission, or storage system can be guaranteed completely secure. If a security incident occurs, we will take appropriate steps consistent with applicable law, including required notifications where applicable.

10. Children's Privacy

Our store is intended for a general audience and is not knowingly designed to collect personal information directly from children in circumstances prohibited by applicable law.

If you believe a child has provided personal information inappropriately, please contact us. We will review the matter and take appropriate action where required by law.

11. Third-Party Websites and Services

Our website may rely on or link to third-party services, including payment providers, shipping services, and social or marketing tools. These third parties may maintain their own privacy policies and practices.

We encourage you to review the privacy notices of those providers when interacting with their services. This policy does not independently govern information collected directly by third parties acting under their own policies.

12. International Data Transfers

Depending on the location of our service providers, personal information may be processed or stored outside the state or country where you reside.

Where applicable law requires safeguards for cross-border transfers, we will take the required steps. We will also seek to ensure that information is handled consistently with the purposes explained in this policy.

13. Changes to This Privacy Policy

We may update this policy to reflect changes in our business practices, website technology, service providers, or legal requirements.

The revised version will be posted on this page with an updated effective date. If a material change requires additional notice or consent under applicable law, we will take the required steps.

14. Contact Us

For privacy questions, requests to access or delete information, correction requests, or other concerns, contact:

Craft Jewel Co.
YELP VALE LLC
16290 E Stanford Pl, Aurora, CO 80015, United States
Email: [email protected]
Contact Person: OBED OYARO KEGENI

Please use the subject line “Privacy Rights Request” for requests involving your personal information.