Terms of Service

Effective Date: October 24, 2026

Welcome to Craft Jewel Co. These Terms of Service govern your access to and use of https://www.craftjewelco.online/ and the products and services offered through our online store.

Craft Jewel Co. is operated by YELP VALE LLC. By visiting our website, placing an order, or using any feature of our store, you agree to these Terms of Service to the extent permitted by applicable law. Please read them carefully before making a purchase.

If you do not agree with these terms, please do not use the website or place an order.

1. Business Information

Store Name: Craft Jewel Co.
Legal Business Name: YELP VALE LLC
Business Address: 16290 E Stanford Pl, Aurora, CO 80015, United States
Contact Person: OBED OYARO KEGENI
Email: [email protected]
Website: https://www.craftjewelco.online/

2. Our Products

Craft Jewel Co. offers kitchen and food-preparation accessories, including food tongs, small cutting boards, measuring spoons, and related household products that may be added to our catalog.

We aim to present products through clear descriptions, photographs, and available specifications. Product images are provided to help customers understand the appearance and intended use of each item. Actual colors, dimensions, finishes, and packaging may vary slightly due to lighting, screen settings, manufacturing variations, or supplier updates.

Customers should review the available product information before ordering. If a particular dimension, material, capacity, or feature is essential to your intended use, please contact us before purchasing.

We do not guarantee that every product will be suitable for every kitchen, recipe, food type, cleaning method, or individual preference. Products should be used according to their stated instructions and intended purpose.

3. Eligibility and Acceptable Use

By using this website, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you.

You agree not to:

• Use the website for unlawful, fraudulent, or deceptive purposes.

• Interfere with website security or normal operation.

• Attempt unauthorized access to systems, accounts, or customer information.

• Submit false, misleading, or unauthorized payment or delivery details.

• Upload malicious code or use automated methods to disrupt the store.

• Copy or misuse website content in a manner that infringes intellectual property rights.

• Use the website in a way that violates applicable consumer protection, privacy, or other laws.

We may restrict access to the website where reasonably necessary to protect customers, the business, or the integrity of our systems, subject to applicable law.

4. Product Information and Availability

We make reasonable efforts to keep product descriptions, prices, inventory information, and promotional details accurate. Nevertheless, errors, omissions, delayed updates, or technical problems may occasionally occur.

Product availability is not guaranteed until an order has been accepted and confirmed. We reserve the right to correct genuine listing errors, update product information, and discontinue products.

If a material error affects an order you have placed, we may contact you to explain the issue and discuss available options. We will not use this provision to avoid obligations imposed by law or to deprive customers of remedies they are legally entitled to receive.

5. Pricing, Taxes, and Payments

Prices are displayed in the currency indicated at checkout. Unless expressly stated otherwise, applicable taxes, delivery charges, discounts, and other order-specific amounts will be shown during checkout or in the order summary.

Our standard shipping arrangement is:

• Free shipping for orders totaling $10.00 or more.

• A $5.99 shipping charge for orders totaling less than $10.00.

Any applicable taxes will be calculated according to the relevant transaction and legal requirements.

Payments are processed through the payment methods and service providers made available at checkout. By submitting an order, you confirm that you are authorized to use the selected payment method and that the information provided is accurate.

We may use reasonable fraud-prevention procedures and may seek clarification where a transaction appears suspicious. If payment cannot be authorized or an order cannot be fulfilled, we will take appropriate steps to notify you and address any payment already collected.

6. Orders and Order Acceptance

Submitting an order constitutes an offer to purchase the selected products under the applicable terms.

An order confirmation email acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted or shipped.

An order may require review if there is a pricing error, suspected fraud, a stock shortage, a payment issue, or an address or fulfillment problem. If we cannot fulfill an order, we will notify you as appropriate and refund any amount collected for the unfulfilled order where required.

You are responsible for reviewing your order confirmation and contacting us promptly if you notice an incorrect product, delivery address, or other material detail.

7. Shipping and Delivery

We provide shipping according to our Shipping Policy, which forms part of these Terms of Service.

Delivery estimates are provided for planning purposes and are not guarantees unless expressly stated otherwise. Delivery may be affected by carrier operations, weather, holidays, address problems, customs procedures, or other circumstances outside our reasonable control.

Customers should provide a complete and accurate delivery address. If an order is returned or delayed because of an incorrect address supplied by the customer, we will review the circumstances and explain any available reshipment or refund options.

Nothing in this section excludes rights or remedies that applicable law requires us to provide.

8. Returns, Refunds, and Cancellations

Returns, refunds, replacements, and cancellation requests are handled under our Return and Refund Policy.

Please review that policy before ordering, particularly if you are purchasing food-preparation accessories that may require special handling after use.

Our policies are intended to explain the ordinary process for resolving customer concerns. They do not limit mandatory statutory rights concerning defective goods, inaccurate product descriptions, or other legally protected consumer interests.

9. Safe and Appropriate Product Use

Food tongs, cutting boards, and measuring spoons should be used in accordance with any instructions or warnings provided with the product.

Customers are responsible for:

• Inspecting products before use.

• Cleaning and maintaining items according to applicable instructions.

• Using utensils and cutting boards for their intended purposes.

• Avoiding temperatures, chemicals, loads, or conditions that exceed stated product limitations.

• Keeping small accessories away from children when they could present a choking or other safety hazard.

Do not use a damaged, cracked, warped, or otherwise compromised product where continued use could create a safety risk. If you believe a product is unsafe or defective, discontinue use and contact us.

We do not make unsupported representations that every product is heat-resistant, dishwasher-safe, food-contact certified, or suitable for every type of food. Any such claim should be based on the relevant product's actual specifications.

10. Intellectual Property

Unless otherwise indicated, website text, original graphics, page layouts, logos, product descriptions, and other original store content are owned by or licensed to the relevant rights holder.

You may browse the website and use its content for personal, non-commercial shopping purposes. You may not reproduce, republish, distribute, modify, or commercially exploit protected content without appropriate authorization, except where permitted by law.

Third-party names, trademarks, and product references remain the property of their respective owners.

11. Third-Party Services

Our store may rely on third-party services for payment processing, hosting, shipping, analytics, or other operational functions.

Third-party services may be governed by their own terms and privacy notices. We are not responsible for the independent policies or practices of third parties beyond obligations imposed by applicable law.

The use of a third-party service does not remove any rights you may have against us under your purchase agreement or applicable law.

12. Website Availability and Changes

We may update, maintain, suspend, or modify portions of the website to improve performance, correct errors, update products, or address security and operational needs.

We aim to keep the store accessible, but uninterrupted availability cannot be guaranteed. Temporary downtime may occur due to maintenance, technical failures, or service-provider interruptions.

We will not use this provision to excuse obligations that cannot legally be excluded.

13. Disclaimers and Limitations of Liability

To the extent permitted by applicable law, the website and its general informational content are provided on an “as available” basis. We do not guarantee that every website feature will always be uninterrupted or error-free.

Nothing in these Terms of Service excludes or limits liability where such exclusion or limitation is prohibited by law. Nothing in these terms removes mandatory consumer rights, statutory warranties, or remedies that cannot legally be waived.

To the extent a limitation is legally permitted, any liability limitation will be interpreted narrowly and only to the extent enforceable under the circumstances.

14. Indemnification

To the extent permitted by law, you agree not to misuse the website in a way that causes unlawful harm to the business or third parties. Where your unlawful conduct results in a legally recoverable claim, responsibility will be determined under applicable law.

Nothing in this section requires you to indemnify us for our own unlawful conduct or waives any non-waivable consumer protection.

15. Governing Law and Disputes

These Terms of Service are intended to be governed by the laws of the State of Colorado and applicable federal law, without applying conflict-of-law rules to the extent those rules may lawfully be excluded.

Any dispute will be handled by a court or other forum with appropriate jurisdiction, subject to mandatory consumer protection laws and any legally applicable jurisdictional requirements.

If you have a concern about an order, we encourage you to contact us first so we can attempt to resolve it directly and efficiently. This informal process does not eliminate any legal right to pursue a claim.

16. Changes to These Terms

We may revise these Terms of Service to reflect changes in our business, product catalog, technology, or legal obligations.

The updated terms will be posted on this page with a revised effective date. Changes will apply as permitted by law. Material changes will not retroactively eliminate rights that have already accrued where doing so would be unlawful.

17. Severability

If any provision of these Terms of Service is found to be unlawful or unenforceable, that provision will be limited or severed to the minimum extent necessary. The remaining provisions will continue in effect to the extent legally valid.

18. Entire Agreement

These Terms of Service, together with the applicable Privacy Policy, Return and Refund Policy, Shipping Policy, and other clearly incorporated store policies, describe the general terms governing your use of our website and purchases from our store.

If a specific policy conflicts with a mandatory legal requirement, the legal requirement will control. Where a product-specific agreement applies, it will be interpreted consistently with these terms wherever possible.

19. Contact Information

Questions about these Terms of Service may be directed to:

Craft Jewel Co.
YELP VALE LLC
16290 E Stanford Pl
Aurora, CO 80015
United States
Email: [email protected]
Contact Person: OBED OYARO KEGENI

Please include relevant order details when your inquiry concerns a particular purchase.